Telephone Nurse Job at Nevada Pediatric Specialists, Las Vegas, NV

  • Nevada Pediatric Specialists
  • Las Vegas, NV

Job Description

Registered Nurse (RN) – IBCLC Lactation Consultant & Care Navigator

Nevada Pediatric Specialists is seeking a compassionate, experienced, and highly organized Registered Nurse (RN) and International Board Certified Lactation Consultant (IBCLC) to join our pediatric team as a Lactation Consultant & Care Navigator .

This is a unique clinical role focused on providing lactation support, care coordination, patient education, and pediatric nurse triage . We are looking for someone who is confident working independently, communicating with families, collaborating closely with providers, and helping patients navigate their care from infancy through adolescence.

Responsibilities

  • Provide lactation education, counseling, and support to breastfeeding mothers and families

  • Assist with latch concerns, milk supply, pumping, feeding difficulties, breastfeeding education, and other lactation needs

  • Provide education and support to families during the newborn period

  • Perform pediatric telephone and clinical triage using established nursing protocols

  • Assess patient symptoms and determine appropriate next steps, including home care, office evaluation, provider review, or escalation when necessary

  • Communicate with parents and caregivers regarding clinical concerns, results, recommendations, and follow-up

  • Serve as a care navigator for patients requiring additional coordination or follow-up

  • Assist families with referrals, specialist care, testing, medications, appointments, and other healthcare needs

  • Follow up with patients and families after hospitalizations, emergency room visits, abnormal results, or other significant clinical events as appropriate

  • Identify barriers to care and assist families with navigating available resources

  • Work closely with pediatricians, nurse practitioners, nurses, medical assistants, and other members of the clinical team

  • Provide patient and parent education regarding newborn care, feeding, medications, illnesses, treatment plans, and follow-up care

  • Maintain accurate and timely documentation in the electronic medical record

  • Assist with nursing and triage coverage as needed

  • Support efficient patient flow and overall clinical operations

Required Qualifications

  • Current Nevada Registered Nurse (RN) license

  • Current International Board Certified Lactation Consultant (IBCLC) certification — required

  • Strong lactation knowledge and experience providing breastfeeding support

  • Strong clinical assessment and nursing judgment

  • Ability to recognize symptoms requiring urgent evaluation or escalation

  • Excellent communication and patient education skills

  • Comfortable communicating with parents and caregivers by phone and in person

  • Strong documentation, organizational, and follow-up skills

  • Ability to multitask and manage multiple patient needs simultaneously

  • Dependable, compassionate, proactive, and team-oriented

Preferred Experience

  • Pediatric nursing experience

  • Newborn, maternal-child health, postpartum, NICU, family practice, or pediatric primary care experience

  • Previous pediatric or telephone triage experience

  • Experience with care coordination or patient navigation

  • Experience working within an electronic medical record system

What We’re Looking For

The ideal candidate genuinely enjoys working with children and families and understands that excellent pediatric care extends beyond the office visit.

We are looking for an RN/IBCLC who is compassionate, organized, approachable, clinically confident, and proactive . This individual should be comfortable supporting a new mother with breastfeeding concerns, triaging a sick pediatric patient, coordinating specialty care, and following up with families to help ensure continuity of care.

This position requires someone who can effectively balance lactation support, pediatric triage, patient education, and care navigation while working collaboratively with the entire clinical team.

Benefits & Perks

Nevada Pediatric Specialists offers a competitive benefits package for eligible employees, which may include:

  • Competitive pay

  • Health benefits

  • Paid time off

  • Paid holidays

  • Retirement benefits

  • Employee assistance resources

  • Consistent scheduling

  • Supportive, team-oriented work environment

  • Opportunities for continued learning and professional growth

Join Our Team

If you are an experienced Registered Nurse and International Board Certified Lactation Consultant (IBCLC) who is passionate about pediatrics, breastfeeding support, patient education, triage, and helping families navigate their healthcare, we would love to hear from you.

Apply today to join the Nevada Pediatric Specialists team!

Job Tags

Full time, Work at office

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